The victim |
The man who reportedly said he was a doctor and needed to get back to see patients in the morning was forcibly removed after United overbooked a Sunday evening flight from Chicago to Louisville.
According to passengers, United boarded the plane, and after no one accepted its offer to voluntarily give up their seats for four crew members, the airline said a computer would randomly select people. The man refused to leave, which led to security personnel dragging him from his seat.
#flythefriendlyskies my husband was on that flight. Screw you United!! @united pic.twitter.com/4EcxrMy5jZ— Kaylyn Davis (@kaylyn_davis) April 10, 2017
The
man was able to get back on the plane after initially being taken off
— his face was bloody and he seemed disoriented, Bridges said, and he
ran to the back of the plane. Passengers asked to get off the plane as a
medical crew came on to deal with the passenger, she said, and
passengers were then told to go back to the gate so that officials could
“tidy up” the plane before taking off.
“The
incident on United flight 3411 was not in accordance with our standard
operating procedure and the actions of the aviation security officer are
obviously not condoned by the Department,” said a spokesperson for the
Chicago Department of Aviation in a statement to Yahoo News. “That
officer has been placed on leave effective today pending a thorough
review of the situation.”
“This is an upsetting event to all of us here at United,” said United CEO Oscar Munoz
in a statement Monday afternoon. “I apologize for having to
re-accommodate these customers. Our team is moving with a sense of
urgency to work with the authorities and conduct our own detailed review
of what happened. We are also reaching out to this passenger to talk
directly with him to address and resolve this situation.”
The Chicago Police Department issued a statement saying the man fell into the armrest and injured himself.
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